Emergency Incident Response

Immediate expert support when it matters most

No organisation is immune from cyber threats. When an attack happens, time is critical — and how you respond can make the difference between recovery and irreparable harm. Our Emergency Incident Response service connects you with certified specialists who will assess the situation, contain the threat, and guide your organisation through recovery and remediation with calm, clear advice.\nThis service is available to clients with no prior contract or retainer. We respond on a best-effort basis, subject to availability. See our testimonials.

Emergency Incident Response

Service Overview

Emergency Incident Response provides fast access to senior incident responders when you're under attack. We assist remotely or on-site to contain live incidents, limit damage, and recover operations. We also help determine the root cause and provide documentation for management, regulators, or legal follow-up.

Business Benefit

  • Minimise downtime and operational disruption\nAvoid escalation of damage or further data loss\nMaintain stakeholder trust through professional handling\n
  • Access independent, objective advice during a crisis\nReceive evidence-ready findings for compliance or legal support

What's included

  • Triage of incident scope and impact\nContainment recommendations and support\nRemote or on-site assistance (subject to location and availability)\nForensic evidence acquisition where possible\nInitial incident timeline\nExecutive summary and incident response report (where sufficient data exists)

Our Engagement Process

  1. Client contacts Halkyn Consulting via emergency channels\nNDA signed (if required), scope and urgency assessed\nInitial triage call conducted within agreed timeframe\nRemote access established or on-site visit arranged\nIncident contained and initial report drafted\nAdditional follow-up or extended support available under ad-hoc or retainer model

What we do

Initial Triage

We assess the scope, impact, and urgency of the incident and provide immediate guidance on containment.

Containment Support

We assist your internal teams in isolating affected systems to stop the attack and prevent further spread.

Forensic Investigation

Where possible, we gather and preserve evidence to understand how the attack occurred and what data was affected.

Reporting & Handover

We provide a written incident summary with key findings and recommendations for further response or recovery.

Pricing & Timeline

Price: £200/hour (minimum 4 hours). Out-of-hours or travel may incur surcharges.

Estimated Timeline: Triage within 4 hours of contact (best effort). Most cases begin within one business day.